Yes, we offer full ODM customization services.

We can provide complete customized solutions including PCB circuit design, function programming, appearance and structure customization, and optional electrical component brands according to project or market requirements.

Sample order: Most models support ordering 1 unit.

Bulk order: MOQ is 50 units or model.

For project requirements, please consult our sales team.

Yes, we offer paid samples.

Samples can be shipped within 7–10 working days.

Our products can be used in:

Deep well pumps, submersible pumps, booster pumps, HVAC, RO systems, water purification, fire-fighting systems, sewage/drainage, agricultural irrigation, industrial circulation, engineering projects, and more.

Yes, we provide:

. Remote video technical support (installation, commissioning, troubleshooting)

. Wiring diagrams, installation manuals, parameter configuration guides

. Project selection and system configuration recommendations

. Fault diagnosis and troubleshooting guidance

. Video tutorials (wiring demos, parameter setup, application cases)

Whether for sample testing, project installation, or mass production, our technical team provides timely and efficient support to ensure stable system operation.

Yes, they support RS485 (Modbus RTU), IoT, WiFi and other industrial communication standards, and are compatible with most control systems.

Standard products: Usually 30–60 days (based on production schedule)

Bulk orders: Lead time depends on quantity and material availability. We will provide a clear delivery plan.

Yes, we can provide safety stock plans, annual framework agreements, and project stocking solutions to ensure stable lead times.

T/T (telegraphic transfer)

We can provide:
CE, ISO 9001, protection grades such as IP55 / IP65.
For special certification requirements, please contact us —we can assist with the process.

All products come with a 12–24 month warranty (depending on the model).

During the warranty period, we provide free parts or technical support for non-human damage.

Yes, of course.

Please contact us through the website and inform us of your visit date, number of people, and purpose of visit. We will arrange the factory tour accordingly.

Standard order process:

1. Confirm requirements (pump power, functions, materials, communication, etc.)

2. Quotation & solution confirmation

3. Deposit payment

4. Production arrangement

5. Pre-shipment testing and inspection

6. Balance payment

7. Shipment arrangement

Depending on the order quantity and delivery time:

. Express (DHL/TNT/UPS/FedEx) –samples & small quantities

. Air freight –urgent shipments

. Sea freight –most economical for bulk orders

. Railway / truck –available for Europe

DDP/DAP door-to-door services are available.

Please contact us via the website and provide the following information:

Your country and region

Your company’s main business and market positioning

Expected annual purchase volume

Qualified distributors will receive:

Best distributor pricing

Complete technical and after-sales support

Marketing materials & product training

Priority supply and other cooperation benefits